Use the Impact Ladder Template to assess the impact of a proposed design project.

Use the Collage Template to capture a common theme or feeling about a subject. Work collaboratively to encourage associations of different visual elements and build something meaningful from images, videos, or text that inspires.

Use the Prototype Assessment Template to collect feedback, design, and assess your prototype for usability, user experience, design, bugs, and flaws.

Use the Website Map Template to visualize the layout and structure of your website. Clear up conflicting messaging and redundancies in your content, and find gaps early in your site’s development

Use the Design Project Timeline to establish what you can expect for an upcoming project, outline your deliverables, and plot out your route to success.

Use the Audience Ecosystem Chart Template to learn more about your audience. Gather information about your current users and discover the behavioral shifts that will help you better meet their needs.

Use the Iceberg Diagram Template to gain insight into the underlying causes of an event. List the visible elements of the event above the water and the preceding events or conditions under the water. This strategy can be used to organize notes on a topic, to review material or compare events, or as an assessment tool.

Use the Project Launch Plan to organize and arrange everything you’ll need for a successful project launch.

Use each section on the board to devise your goals, activities, and plans you’ll need for a successful launch.

Use the Idea Timeline Template to track your idea as it changes and develops. Check in on your idea’s development — and your growth as a creator — and to see how new resources and skills have affected your work. Follow your idea as it grows and evolves from the first day, to the first week, month, and year after creation.

This method of user research will capture valuable information about your business, and how it relates to its customers, by acting out specific, user-focused scenarios.

The Feature Specification Template guides you through the steps necessary to create and describe new features for your product or service.

The template is divided into eight sections that walk you through the process of defining the purpose of the project, who your target audience is, the key features that you are going to highlight, adding screen mock-ups to see how the features will function, defining any questions that will have to be added regarding the features, and creating a process flow.

The AEIOU Observation Template helps you to interpret observations that have been gathered using and ethnographic practice. The two primary functions of this process are to code data and develop solutions to address objectives and issues you may have.

The Customer Empathy Map Template is a collaborative tool that teams can use to gain deeper insight into who their customers are and how their product or service can best serve their customer’s needs.

The Persona Template helps you to create marketing personas for your potential, or ideal, customers, and alternatively define those people that you don’t want to target.

The Action Brainstorming Template is ideal for examining which behaviours and actions are not helping you to serve your clients, align with company values, and accomplish your goals.