Customer Journey Map - Alternative

Customer Journey Map Template

About the Customer Journey Map Template

Visualize all of the places, or touchpoints, that your customer comes in contact with your company, product, or service both online and off with the Customer Journey Map Template.

To make it easy for you to understand what motivates your customers to ultimately make a purchase, the template is set up with four rows that help you identify what your customers are Doing, Thinking, and Feeling, plus any Opportunities that are there for you and your team. The columns in this template can be customized to suit your needs.

 

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