About the Customer Empathy Map (Female) Template
An empathy map is a collaborative tool teams can use to gain a deeper insight into their customers. Much like a user persona, an empathy map can represent a group of users, such as a customer segment. The empathy map was originally created by Dave Gray and has been gaining popularity with the agile community.
Stormboard also features a Male Customer persona empathy map and a gender neutral option as well.
Learn more about how to use this process in our article What is Empathy Mapping and How Do You Use It?
Related Templates
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