Empathy Interview
About the Empathy Interview Template
The Empathy Interview Template is a great way to gain insight into what is important to users, and how they feel about your product or service. The information collected can help you innovate and create products or services that will better meet the needs of your users.
The template is divided into three sections: an Introduction section to collect details and characteristics of your interview participant(s), the Interview section which will document your questions and answers, and a Conclusion section to reflect on your findings.